Program Rules

Administrative rules and forms are developed for the responsible operation of programs. Learn more about rules and specifications in the Ohio Administrative Code for the following programs.

Folder with the word rules on it

PASSPORT/Consumer Direction/Assisted Living

On the Ohio Department of Aging web page, go to the “For Agencies & Service Providers” menu, then “Rules & Forms,” then “Currently effective rules.” Click “Launch Agency 173 of the Ohio Administrative Code.”

Code of Ethics for Providers

Title III Program

Ohio Administrative Code Rules and Specifications and Senior Community Services Block Grant Funding These rules cover the proposed application for funds and take effect upon the start of the contract period. They may differ from those in effect at the time of the release of the notice of funding. Title III, State Block Grant, Ombudsman and current OAC rules may be found at the following link to the Ohio Department of Aging (Non-Medicaid Rules): Chapter 173-3 - Ohio Administrative Code | Ohio Laws.

The Central Ohio Area Agency on Aging (COAAA) has established this grievance procedure for use by older individuals who are dissatisfied with or denied any services funded through the Older Americans Act (OAA), and who are seeking a resolution of their grievances from the COAAA. Here is the Grievance Policy.

Title III Service Specifications (updated 1-30-26):

Electronic Visit Verification (EVV)

Electronic visit verification (EVV) means using an Ohio Department of Medicaid (ODM) approved EVV system to verify the provision of specific services pursuant to 5160-1-40 of the Ohio Administrative Code (OAC.) The use of an approved EVV system is also required in OAC 173-39-02.

EVV is an electronic system that verifies key information about the services provided. The system records the date of the service, the time the service started and ended, the individual receiving the service, the person providing the service, and the location of the service. Both agency and non-agency providers are impacted by EVV.

ODM is phasing in claims validation requirements in seven phases. Claims for services that require electronic visit verification must have a matching EVV visit record upon submission. Claims that do not match will be denied. Visit ODM’s EVV webpage for additional EVV information and resources, and to learn more about each of the seven phases for claims validation requirements, including services and execution dates.