Office of Families and Children
Ohio Department of Job and Family Services’ Office of Families and Children is responsible for the administration and oversight of programs that prevent child abuse and neglect; provide services to abused/neglected children and their families (birth, foster and adoptive); license foster homes and residential facilities; and investigate allegations of adult abuse, neglect and exploitation.
Ohio Department of Job and Family Services oversees Ohio's public children services agencies (PCSAs), which are required to assess and investigate reports of abuse, neglect, or dependency. The children services agency will complete an assessment and, if necessary, work with the family to develop a case plan identifying services necessary to reduce risk to the child and prevent the abuse or neglect from happening again. If it is determined that children cannot remain safe in their own homes, the PCSA will work with the local court system to remove them and find an alternative safe placement, preferably with relatives.
To make a report, contact the PCSA in the county where the child and his or her parent, guardian or custodian reside. A directory of Ohio PCSAs by county can be found at the website of the Ohio Department of Job and Family Services, jfs.ohio.gov.
Ohio Department of Job and Family Services’ Office of Families and Children
P.O. Box 183204
Columbus, OH 43218-3204
614-466-1213
866-886-3537, option 4 (Help Desk)
Kinship Care
Kinship Care refers to a temporary or permanent arrangement in which a relative (often a grandparent), has taken over the full-time, substitute care of a child whose parents are unable or unwilling to do so. Kinship Care includes those relationships established through an informal arrangement, legal custody or guardianship order, a relative foster care placement or kinship adoption. Assistance and resources for kinship caregivers are available through county public children services agencies (PCSA).
Public Children Services Agencies
Delaware County
Public Children Services Agency
140 N. Sandusky St., 2nd Fl.
Delaware, OH 43015-1789
740-833-2300 (After Hours Emergency, Sheriff)
Fairfield County
Public Children Services Agency
239 W. Main St.
Lancaster, OH 43130
740-653-5223 (After Hours Emergency)
Fayette County
Public Children Services Agency
133 S. Main St.
Washington Court House, OH 43160
Franklin County
Public Children Services Agency
855 W. Mound St.
Columbus, OH 43223
614-229-7000 (After Hours Emergency)
Licking County
Public Children Services Agency
74 S. Second St., P.O. Box 5030,
Newark, OH 43058-5030
(740) 670-5500 (After Hours Emergency)
Madison County
Public Children Services Agency
200 Midway St., London, OH 43140-1356
(740) 852-4770 (After Hours Emergency)
Pickaway County
Public Children Services Agency
110 Island Rd., P.O. Box 610,
Circleville, OH 43113
740-474-2176 (After Hours Emergency)
Union County
Public Children Services Agency
940 London Ave., Ste. 1800, P.O. Box 389
Marysville, OH 43040-0389
(937) 642-4453 (Child Care Network)
(937) 644-5010 (After Hours Emergency)