211 Resources

2-1-1 is a telephone number reserved by the Federal Communications Commission to connect people in need to Information and Referral (I &R) services, which have trained professionals who assist individuals and families in efficiently finding the help they need.

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2-1-1 Information & Referral Service

2-1-1 information and referral services are free and operate 24 hours 7 days a week. Calls are private and confidential; however, you do not need to identify yourself to get information. Most 2-1-1s also have community resource information available online with searchable databases or listings.

2-1-1 Information and Referral Specialists assist callers in finding help with a wide range of needs. These include, but are not limited to:

  • Food Assistance
  • Emergency and low-income housing
  • Emergency financial assistance
  • Employment
  • Free and low-cost health, vision and dental care
  • Information about human services agencies
  • Mental health and addiction services
  • Support groups
  • Domestic violence resources
  • Suicide prevention

2-1-1 services are available in most, but not all parts of Ohio. Availability and service may also vary depending on your cellular, cable, or VOIP service provider. In Ohio, to locate the 2-1-1 serving your county visit 211ohio.net.

2-1-1s Providers Serving Central Ohio

Delaware County

HelpLine
11 North Franklin Street
Delaware, OH 43015

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(800) 684-2324

(740) 363-1835

helplinedelmor.org

Fairfield County

Fairfield County 2-1-1
108 West Main Street
Lancaster, OH 43130

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(740) 687-0500

fairfieldcounty211.org

Fayette County

Ohio AIRS

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877-721-8476

ohio211.org

Franklin County

Lutheran Social Services
500 W. Wilson Bridge Rd, Ste. 245
Worthington, OH 43085

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614-228-5200

lssnetworkofhope.org

Licking County

Pathways of Central Ohio 2-1-1/Crisis Hotline
1627 Bryn Mawr Drive
Newark, OH 43055

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800-544-1601

pathwaysofcentralohio.com

Madison County

United Way of Clark, Champaign & Madison Counties (HelpLink 2-1-1)
33 West First Street, Suite 500
Dayton, OH 45402

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855-405-7629

uwccmc.org

Pickaway County

Pathways of Central Ohio 2-1-1/Crisis Hotline
1627 Bryn Mawr Drive
Newark, OH 43055

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800-544-1601

pathwaysofcentralohio.com

Union County

HelpLine 2-1-1
678 Clymer Road
Marysville, OH 43040

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855-833-3696

unioncounty211.org