Overview & Contacts

Provider Relations staff certify and monitor COAAA service providers to ensure that they remain in compliance with each program's conditions of participation, standards and service specifications.

Person holding a smartphone

Provider Relations Overview

Provider Relations monitors programs including PASSPORT, Assisted Living and Title III. Some of our providers are large corporate entities who provide home health care, and some provider agencies are run by small business owners who offer very specialized services such as housecleaning and wheelchair ramp installation.

Provider Relations Contacts

Brenda Lynne

Senior Director

Easter Keller-Dixon

Assistant Director of Provider Relations

ekellerdixon@coaaa.org

Marissa Borowy

Provider Relations Coordinator

mborowy@coaaa.org

Erika Cowles-West

Provider Relations Coordinator

ecowles-west@coaaa.org

Jamie Goforth

Provider Relations Coordinator

jgoforth@coaaa.org

Tisha Jackson

Provider Relations Coordinator

tjackson@coaaa.org

Jessica Lutjens

Provider Relations Coordinator

jlutjens@coaaa.org

Amelia McKeever

Provider Relations Coordinator

amckeever@coaaa.org

Carol McLeister

Provider Relations Coordinator

cmcleister@coaaa.org

Cathy Pack

Provider Relations Coordinator

cpack@coaaa.org

Seth Peterson

Provider Relations Coordinator

Kim Johnson

Supportive Service Staff

COAAA

General Inquiries

providerrelations@coaaa.org