2-1-1 Information and Referral Service

2-1-1 is a telephone number reserved by the Federal Communications Commission to connect people in need to Information and Referral (I &R) services, which have trained professionals who assist individuals and families in efficiently finding the help they need. 2-1-1 information and referral services are free and operate 24 hours 7 days a week. Calls are private and confidential; however, you do not need to identify yourself to get information. Most 2-1-1s also have community resource information available online with searchable databases or listings.

2-1-1 services are available in most, but not all parts of Ohio. Availability and service may also vary depending on your cellular, cable, or VOIP service provider. In Ohio, to locate the 2-1-1 serving your county visit www.211ohio.net.

2-1-1s Providers Serving Central Ohio:

Delaware County

HelpLine 
11 North Franklin Street
Delaware, OH, 43015
211 or (800) 684-2324 or (740) 363-1835
www.helplinedelmor.org

Fairfield County
Fairfield County 2-1-1
108 West Main Street
Lancaster, OH, 43130
211 or (740) 687-0500
www.fairfieldcounty211.org

Fayette County
Ohio AIRS
877-721-8476 
http://ohioairs.org/

Franklin County
Lutheran Social Services
500 W. Wilson Bridge Rd, Ste. 245
Worthington, OH 43085
211 or (614) 228-5200
www.lssnetworkofhope.org/211centralohio

Licking County
Pathways of Central Ohio 2-1-1/Crisis Hotline
1627 Bryn Mawr Drive
Newark, Ohio, 43055
211 or (800) 544-1601
www.pathwaysofcentralohio.com/2-1-1-crisis-hotline-information-center

Madison County
United Way of Clark, Champaign & Madison Counties (HelpLink 2-1-1)
33 West First Street, Suite 500
Dayton, OH, 45402
211 or 855-405-7629
www.uwccmc.org/211

Pickaway County
Pathways of Central Ohio 2-1-1/Crisis Hotline
1627 Bryn Mawr Drive
Newark, Ohio, 43055
211 or (800) 544-1601
pathwaysofcentralohio.com/2-1-1-crisis-hotline-information-center

Union County
HelpLine 2-1-1
678 Clymer Road
Marysville, OH, 43040
211 or (855) 833-3696
www.unioncounty211.org