More than 44,000 Ohio households served in 2023

The Ohio Department of Development and The Central Ohio Area Agency on Aging are once again offering assistance to help Ohio’s families stay cool during the hot summer months.

From July 1 through Sept. 30, income-eligible Ohioans can receive assistance in paying their electric bill, purchasing an air conditioner or fan, or making repairs to their central air conditioning unit through the Ohio Department of Development’s Home Energy Assistance Summer Crisis Program.

The Summer Crisis Program assists low-income households or those that have a disconnection notice, have been shut off, are trying to establish new service on their electric bill, require air conditioning, or those with an elderly household member (60 years or older) who can provide physician documentation that cooling assistance is needed for their health. Qualifying medical conditions can include lung disease, Chronic Obstructive Pulmonary Disease, asthma, and others. 

To qualify for assistance, Ohioans must have a gross income at or below 175 percent of the Federal Poverty Guidelines for a family of up to seven members, and 60 percent of the State Median Income for a family of eight or more members. For a family of four, the annual income must be at or below $54,600. 

Last year, the Summer Crisis Program assisted more than 44,000 households in Ohio, providing a total of $13.4 million in benefits.

To apply for the program, clients are required to schedule an appointment with The Breathing Association. Appointments can be scheduled at COAAA by calling 614-645-7250. 

Clients need to bring copies of the following documents to their appointment: 

  • Copies of their most recent energy bills. 
  • A list of all household members and proof of income for the last 30 days or 12 months for each member. 
  • Proof of U.S. citizenship or legal residency for all household members. 
  • Proof of disability (if applicable). 
  • Physician documentation that cooling assistance is needed for a household member’s health (if there isn’t a household member over the age of 60).  

Ohioans enrolled in the Percentage of Income Payment Plan Plus (PIPP) program who meet the above criteria may also be eligible for assistance towards their default PIPP payment, first PIPP payment, central air conditioning repairs, or may receive an air conditioning unit and/or fan. 

For more information about the Summer Crisis Program, and what is needed to apply, contact COAAA HEAP Assistance  at 614-645-7250. To be connected to your local Energy Assistance Provider visit or call (800) 282-0880. 

The Ohio Department of Development empowers communities to succeed by investing in Ohio’s people, places, and businesses. Learn more about our work at



COAAA can help you find a vaccination site and provide information about accessing transportation to an appointment.

The Ohio Department of Health’s Get the Shot page is a streamlined approach to help Ohioans determine vaccine eligibility, find providers, and receive updates and reminders.

County Health Departments

County health departments in COAAA’s eight-county area can help individuals with their vaccine questions and needs.

Delaware Public Health District:

Fairfield County Health Department:

Fayette County Public Health:

Franklin County Public Health:

Licking County Health Department:

Madison County Public Health:

Pickaway County Public Health:

Union County Health:

Transportation Resources

The National Council on Aging (NCOA) and Lyft have partnered to help older adults get their shot or booster. Find out how you can book a ride with the NCOA ride code at

To learn more about transportation options in each county, call COAAA at 800-589-7277.

COVID-19 and Flu Vaccine for Homebound Franklin County Residents

Columbus Public Health offers free COVID-19 and flu vaccine to homebound Franklin County residents.  To request a home visit, call 614-645-1519 or fill out the online request form.

Summer Crisis Program Starts July 1

The 2021 Summer Crisis Program (SCP) will provide eligible households with a one-time benefit to assist with electric utility bills, central air conditioning repairs, and air conditioning unit and/or fan purchases. Household income must be at or below 175% of the Federal Poverty Guidelines and household’s must have at least one additional eligibility criteria listed below:

  • A household member who is age 60 or older.
  • A household member has a documented medical condition verified by a licensed medical professional who is qualified under Ohio law to write prescriptions.
  • A household member that was diagnosed with COVID-19 in the last 12 months. May provide a written statement as proof of medical diagnosis.
  • Percentage of Income Payment Plan Plus (PIPP) customers are eligible for assistance towards their default PIPP payment, first PIPP payment, central air conditioning repairs, or may receive an air conditioning unit and/or fan.
  • A household’s electric utility has a disconnect notice, has been shut off, or new electric service is being established for the household. These households may also receive an air conditioning unit and/or fan or central air conditioning repairs, if the household can maintain electric service for 30 days.

This year the program will be open July 1 – September 30, 2021. The maximum benefit amounts for the 2021 program are: $500 for customers of regulated utilities and $800 for customers of unregulated utilities (municipal utilities or cooperatives). Air conditioning units and/or fans may only be provided to eligible customers who have not received an air conditioning unit or fan in the last three years.

New this year: The utility assistance benefit is separate from the additional benefit. Households may receive the maximum utility assistance benefit towards their electric bill and still receive an additional benefit (i.e., central air conditioner repair, air conditioner unit, and/or fan).

SCP appointments should be scheduled with the local energy assistance provider.  To schedule an appointment call the Home Energy Assistance Provider for your county listed below:


County Organization



Bridges Community Action Partnership






CAC of Fayette County



IMPACT Community Action



The Breathing Association



LEADS – Buckeye Lake Office



LEADS – Newark Office



LEADS – Pataskala Office



Bridges Community Action Partnership






Bridges Community Action Partnership


Heating Assistance Available

Application Deadline: May 31, 2022

The Ohio Department of Development and The Central Ohio Area Agency on Aging want to remind Ohioans that assistance is available to help with their home energy bills. The Home Energy Assistance Program (HEAP) helps Ohioans at or below 175 percent of the federal poverty guidelines pay their heating bills.

Applied directly to the customer’s utility or bulk fuel bill, the benefit can help manage heating costs. Ohioans can visit to apply online, download a copy of the application or find contact information for a local Energy Assistance Provider (EAP). When applying, individuals need to have copies of the following documents:

  • Most recent utility bills
  • A list of all household members (including birth dates and Social Security numbers)
  • Proof of income for the past 30 days for all household members (12 months for certain income types)
  • Proof of U.S. citizenship or legal residency for all household members
  • Proof of disability (if applicable)

HEAP benefits are applied to an individual’s energy bill after January 1st. Applications for the HEAP program must be received by May 31, 2022.

Please call the number below for more information about HEAP. To be connected to your local Energy Assistance provider, call (800) 282-0880 (hearing impaired clients may dial 711 for assistance) or visit


Delaware County

Bridges Community Action


Fairfield County

Meals on Wheels – Older Adult Alternatives


Fayette County

Fayette County Commission on Aging


Franklin County

Catholic Social Services


Franklin County

Community Resource Center


Licking County

Catholic Social Services


Madison County

Bridges Community Action Partnership


Pickaway County

Pickaway County Commission on Aging


Union County

Bridges Community Action Partnership



Organizations around central Ohio are offering resources and information to help older adults during these extraordinary times due to COVID-19.  If you are in need of assistance, the following organizations may be able to help.  Certain requirements to qualify may apply.  Call ahead to learn more.  We will continue to update this list as we learn of additional resources.

Fayette County

Fayette County Commission on Aging - currently offering supportive services that can be done over the phone and Meals-on-Wheels if individuals meet criteria.  Call 740-335-2159  

Fairfield County

Meals-on-Wheels of Fairfield County – accepting volunteers to help with emergency food drops, tele-friend phone calls, packing food, and delivering meals.  Call 740-681-5050.

Franklin County

Columbus Area Food Resources - information about food pantries, soup kitchens, grocery stores, and lunch programs in central Ohio.

Friendly Phone Line – The Clintonville-Beechwold Community Resource Center, Age-Friendly Columbus and Franklin County, Greater Columbus Network of Villages, and Clintonville Community Resource Center are all partnering to offer a phone line to senior citizens who are looking for a friendly conversation.  During these times of social distancing, the phone line is a resource to combat loneliness.  The number is 614-993-3614.  Older adults may call Monday – Friday from 9 a.m. to 5 p.m.  

Hilltop Produce Distribution - The Hilltop YMCA (2879 Valleyview Dr, Columbus, OH 43204) is offering a produce distribution in their parking lot from 4-6pm beginning tomorrow, April 1st and April 15.  This will be a drive through operation, but walk-ups are also welcome. Please bring a valid photo ID. 

The B.R.E.A.D Organization (Building Responsibility, Equality, and Dignity) – B.R.E.A.D is offering a similar phone line to help senior citizens experiencing social isolation.  For more information, visit or call 614-220-9363

Mid-Ohio Food Bank – Connects hungry neighbors with food and provides efficient and effective ways for people to meet their basic food and nutrition needs.  Call 614-277-3663. 

New Albany Food Pantry –They are available to drop off food as needed to seniors. New Albany Food Pantry: 79 N. High Street, New Albany OH 43054. Per Mid-Ohio Food bank guidelines, they service zip codes related to the NAPLS school district. Along with 43054, those areas codes are in some of Blacklick and some of Westerville.  Call 614-413-7907

Clintonville-Beechwold Community Resource Center, Necessity boxes - Older adults in greater Columbus who are in need of food and supplies can call Clintonville-Beechwold Community Resource Center at 614-268-3539. 

Catholic Social Services Money Management – assists seniors who are having difficulty managing daily finances.  Call 614-221-5891.

The Columbus Department of Neighborhoods created a sheet in multiple languages to prevent the spread of misinformation about COVID-19.

HandsOn Central Ohio service finder – The HandsOn Central Ohio service locater can direct you to local food pantries, as well as other resources. 

Shopping Angels - service that shops for and delivers groceries to high-risk groups or those who are self-quarantined.  Individuals pay for their own groceries.  614-664-9155 

Madison County

Mt. Sterling Community Center Food Pantry – food pantry will have pre-packed food boxes delivered in the parking lot during regular pantry hours, Tues. 4 p.m. – 7 p.m. and Thursday 9 a.m. -1 p.m. as long as there are food resources.  Call 740-869-2453. 

Licking County

Licking County Aging Program - offering home-delivered meals, adult day services, and transportation to medical appointments.  Call ahead to

Union County

Union County Senior Services - provides resources that address feeling isolated.  Call 937-644-1010.

Additional Information and Resources

Ohio Department of Health – COVID-19 Call Center

The Ohio Department of Health opened a call center to answer questions from the public regarding coronavirus (COVID-19). The call center will be open 7 days a week from 9:00 a.m. to 8:00 p.m. and can be reached at 1-833-4-ASK-ODH (1-833-427-5634) 

Resources for Unemployed Ohioans Fact Sheet - Helpful information from the Ohio Department of Job and Family Services that offers free resources that explain how to apply for unemployment, how to meet program eligibility requirements, and how to access free employment services.  

2-1-1 Information and Referral Services – number to connect people to information and referral services.  Trained professionals will assist individuals and families in finding the help they need.  For more information about your 2-1-1 provider in Delaware, Fairfield, Fayette, Franklin, Licking, Madison, Pickaway, and Union counties, visit 2-1-1 Providers.

Ohio Attorney General – The Ohio Attorney General encourages Ohioans to follow tips to avoid coronavirus-related scams.  Learn more by reading the latest news release from the Ohio Attorney General.

Special Shopping Hours for Seniors - information about stores providing special hours to senior citizens and those at risk.  Call your local store for details.