Program Rules

PASSPORT/Assisted Living/Participant Direction

Current PASSPORT, Assisted Living and Choices Provider Rules may be found on the Ohio Department of Aging website.

On the Ohio Department of Aging Rules web page, go to the Providers menu, then Rules & Forms, then Currently Effective Rules, and then click the link to rules in Section 173 or click

Code of Ethics for agency providers

Title III Program

Ohio Administrative Code Rules and Specifications and Senior Community Services Block Grant Funding These rules cover the proposed application for funds and take effect upon the start of the contract period. They may differ from those in effect at the time of the release of the notice of funding. Title III, State Block Grant, Ombudsman and current OAC rules may be found at the following link to the Ohio Department of Aging (Non-Medicaid Rules):

Title III Service Specifications (updated 8-3-23):

Assistive Technology
Financial Navigator Services
Grocery Delivery Service
Housing Assistance Counseling
Legal Services
Material Aid and Assistance
Medical Assessment
Mental and Behavioral Health Services
Recreation/Intergenerational Programming
Supportive Services
Volunteer Placement

Electronic Visit Verification (EVV)

Electronic visit verification (EVV) means using the Ohio Department of Medicaid (ODM) approved EVV system to verify the provision of any service required by ODM, pursuant to 5160-1-40 of the Administrative Code. The use of an approved EVV system is also included in Ohio Administrative Code 173-39-02.

EVV is an electronic system that verifies key information about the services provided. The system implemented by ODM records the date of the service, the time the service started and ended, the individual receiving the service, the person providing the service, and the location of the service. Both agency and non-agency providers are impacted by EVV.

More information can be found via the Ohio Department of Aging's website:

EVV Error Resolution Guide (September 2022)

EVV Fact Sheet (March 2022)

Electronic Visit Verification (EVV) Guidance for ODA Providers: Training for New Zendesk Ticket Portal (June 2021)

Electronic Visit Verification (EVV) Guidance and Frequently Asked Questions for ODA Providers (updated April 2021)

EVV Provider Sessions

May 5, 2021: Ohio Department of Medicaid (ODM) continues to offer providers the opportunity for more personalized Electronic Visit Verification (EVV) system training and an EVV account review. This is a great opportunity for providers to work one-on-one with a Sandata EVV representative to review how to use EVV or how to improve on issues related to EVV claims matching. Providers who have completed a one-on-one session have let ODM know they feel more confident in maintaining their visits. If you would like to work with an EVV Sandata representative in a one-on-one call, please visit the calendar of available dates and times to sign up:

If you click on the link and there are no available sessions, please check back again soon. We are continuously opening up more sessions. Google Chrome is the preferred browser when accessing the calendar.

Additional Online Resources

The following resources are available on the EVV page of the ODM website.

Agency Provider Training Manual

Non-Agency Provider Training Manual AgencyProvider_ParticipantGuide.pdf 

Video to help caregivers learn to use the EVV device 

Frequently Asked Questions (FAQ)

Provider Refresher Training – Visit Maintenance and Reports