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New Provider Applicants

IMPORTANT UPDATE: Changes in the Provider Application Process (posted 7-25-22)

Effective July 22, 2022, the Ohio Department of Aging has suspended the application process for PASSPORT and Assisted Living waiver applicants.

Providers who were in the process of applying but did not submit a complete application by July 22, 2022 will have to reapply in October 2022 when the new application system is in place (see below).

What is PNM?

The Ohio Department of Medicaid (ODM) is introducing a Provider Network Module (PNM), a single point of entry provider portal giving providers one front door to manage enrollment administration. The PNM module streamlines the enrollment and revalidation processes and simplifies the user experience.

When will PNM be implemented?

ODM will roll out the new PNM system for all new and existing Ohio Medicaid Providers this fall. In the coming weeks ODM will share insight into the change, provide timelines, resources, and instructions for PNM through email notifications to providers and stakeholders of the upcoming PNM implementation plan.

How does PNM impact new ODA provider applicants after the PNM go-live date?

Instead of an ODA provider starting at the ODA electronic application system, the Provider Certification Wizard (PCW), the providers will now sign in through the PNM portal, select which state agency they want to apply: ODA, DODD, or ODM. Based on the provider’s selection, the provider will be redirected to the appropriate agency’s system to complete the application process.

Provider questions?

Please use ODM’s dedicated PNM email box at: This email address is being protected from spambots. You need JavaScript enabled to view it. for questions related to the new PNM system. Providers may also review information on ODM’s website: https://managedcare.medicaid.ohio.gov/managed-care/centralized-credentialing/centralized-credentialing.

For application questions, providers may continue to email This email address is being protected from spambots. You need JavaScript enabled to view it..

Provider Types

Long Term Care Agency Provider: The provider is a legally-organized entity that employs staff, is registered with the Ohio secretary of state and has been operating, furnishing services, and being paid for the same services for which certification is being applied for at least two adults in the community for a minimum of three months at the point of application.

Non-Agency Provider: The provider is a legally-organized entity that is owned and controlled by one person and that does not employ a staff.

Consumer Directed Individual Provider: The provider is a person that a consumer directly employs and supervises to furnish a choices home care attendant service (CHCAS). The provider must already have a consumer for whom they will provide service.

Assisted Living Waiver Provider: The provider shall be licensed as a residential care facility by the Ohio department of health under rules 3701-17-50 to 3701-17-68 of the Administrative Code.

COAAA Provider Orientation

   • Provider Orientation Video

Ohio Department of Aging Provider Certification

   • Creating an Account – a step-by-step guide to successfully creating an new account.
   • Creating an Additional Account – a step-by-step guide for applicants already certified through DODD.
   • BCI-FBI Info Sheet – provides a list of approved PASSPORT reason codes and the address where those background checks need to be sent.

Providers wishing to service MyCare Ohio Waiver Consumers must first be certified by the Ohio Department of Aging or the Ohio Department of Medicaid.

Ohio Department of Aging Provider Certification Section