Ohio's Area Agencies on Aging
District: 1
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4 |
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6 |
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8 |
9 |
10a |
10b |
11
District 1 (Cincinnati Area)
Council on Aging of Southwestern Ohio, Inc.
175 Tri-County Parkway
Cincinnati, OH 45246
(513)721-1025
(513)721-0090 (fax)
PASSPORT: 1-800-252-0155
Ombudsman: 1-800-488-6070
Serving: Butler, Clermont, Clinton, Hamilton and Warren
Counties
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District 2 (Dayton Area)
Area Agency on Aging, PSA 2
6 S. Patterson Blvd. #200
Dayton, OH 45402
(937)341-3000
(937)341-3005 (fax)
PASSPORT: 1-800-258-7277
Ombudsman: 1-800-395-8267
Serving: Champaign, Clark, Darke, Greene, Logan, Miami,
Montgomery, Preble and Shelby Counties
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District 3 (Lima Area)
Area Agency on Aging, PSA 3
892-A South Cable Rd.
Lima, OH 45805
(419)222-7723
(419)222-6212 (fax)
PASSPORT: 1-800-653-7277
Ombudsman: 1-800-653-7778
Serving: Allen, Auglaize, Hancock, Hardin, Mercer,
Putnam and Van Wert Counties
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District 4 (Toledo Area)
Area Office on Aging of Northwestern Ohio, Inc.
2155 Arlington Ave.
Toledo, OH 43609-0624
(419)382-0624
(419)382-4560 (fax)
PASSPORT: 1-800-472-7277
Ombudsman: 1-800-542-1874
Serving: Defiance, Erie, Fulton, Henry, Lucas, Ottawa,
Paulding, Sandusky, Williams and Wood Counties
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District 5 (Mansfield Area)
Ohio District 5 Area Agency on Aging, Inc.
780 Park Ave. W.
P.O. Box 1978 (mail only)
Mansfield, OH 44901
(419)524-4144
(419)522-9482 (fax)
PASSPORT: 1-800-860-5799
Ombudsman: 1-800-686-1639
Serving: Ashland, Crawford, Huron, Knox, Marion, Morrow,
Richland, Seneca and Wyandot Counties
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District 6 (Columbus Area)
Central Ohio Area Agency on Aging
174 E. Long St.
Columbus, OH 43215
(614)645-7250
(614)645-3884 (fax)
PASSPORT: 1-800-589-7277
Ombudsman: 1-800-536-5891
Serving: Delaware, Fairfield, Fayette, Franklin,
Licking, Madison, Pickaway and Union Counties
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District 7 (Rio Grande Area)
Area Agency on Aging District 7, Inc.
218 N. College/MSC-F32 (mail only)
119 Bevo Francis Way (deliveries)
Rio Grande, OH 45674
(740)245-5306
(740)245-5979 (fax)
PASSPORT: 1-800-582-7277
Ombudsman: 1-800-648-2575
Serving: Adams, Brown, Gallia, Highland, Jackson,
Lawrence, Pike, Ross, Scioto and Vinton Counties
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District 8 (Marietta Area)
Area Agency on Aging Buckeye Hills-Hocking Valley
Regional Development District
PO Box 370
Reno OH 45773
(740)374-9436
(740)374-8038 (fax)
PASSPORT: 1-800-331-2644
Ombudsman: 1-800-833-0830
Serving: Athens, Hocking, Meigs, Monroe, Morgan, Noble,
Perry and Washington Counties
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District 9 (Cambridge Area)
Area Agency on Aging Region 9
60788 Southgate Rd.
S.R. 209S
Byesville, OH 43723
(740)439-4478
(740)432-1060 (fax)
PASSPORT: 1-800-932-7277
Ombudsman: 1-800-967-0615
Serving: Belmont, Carroll, Coshocton, Guernsey,
Harrison, Holmes, Jefferson, Muskingum and Tuscarawas
Counties
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District 10A (Cleveland Area)
Western Reserve Area Agency on Aging
925 Euclid Ave. #600
Cleveland, OH 44115
(216)621-8010
(216)621-9262 (fax)
PASSPORT: 1-800-626-7277
Ombudsman: 1-800-365-3112
Serving: Cuyahoga, Geauga, Lake, Lorain and Medina
Counties
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District 10B (Akron Area)
Area Agency on Aging, PSA 10B
1550 Corporate Woods Pkwy. #100
Uniontown, OH 44685
(330)896-9172
(330)896-6644 (fax)
PASSPORT: 1-800-421-7277
Ombudsman: 1-800-421-7277
Serving: Portage, Stark, Summit and Wayne Counties
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District 11 (Youngstown Area)
District XI Area Agency on Aging
25 E. Boardman St.
Youngstown, OH 44503
(330)746-2938
(330)746-6700 (fax)
PASSPORT: 1-800-686-7367
Ombudsman: 1-800-589-5826
Serving: Ashtabula, Columbiana, Mahoning and Trumbull
Counties
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HIPAA Information
General
Information | Privacy Notice 2003 |
Privacy Notice 2003 (PDF)
General Information
What is HIPAA?
HIPAA is the acronym for the Health Insurance
Portability and Accountability Act of 1996. HIPAA
protects health insurance coverage for workers and their
families when they change or lose their jobs. HIPAA
makes provisions that require the United States
Department of Health and Human Services to establish
national standards for electronic health care
transactions and national identifiers for providers,
health plans, and employers. It also addresses the
security and privacy of health data. Adopting these
standards will improve the efficiency and effectiveness
of the nation's health care system by encouraging the
widespread use of electronic data interchange in health
care.
Central Ohio Area Agency on Aging
NOTICE OF PRIVACY PRACTICES
Effective Date: April 14, 2003
This notice describes how medical and health
information about you may be used and disclosed and
how you can get access to this information. Please
review it carefully.
This notice describes how medical and health
information about you may be used and disclosed and
how you can get access to this information. Please
review it carefully.
USE AND DISCLOSURE
OF HEALTH INFORMATION
The Central Ohio Area Agency on Aging (COAAA)
arranges and pays for many types of services through
the PASSPORT, Choices, and the RSS Programs. COAAA
staff must collect information about you to arrange
these services. COAAA knows that information we
collect about you and your health is private. COAAA
is required to protect this information by Federal
and State law. We call this information “protected
health information” (PHI).
The Notice of Privacy Practices will tell you how
COAAA, referred to as The Agency, may use or
disclose information about you. Not all situations
will be described. COAAA is required to give you a
notice of our privacy practices for the information
we collect and keep about you. COAAA is required to
follow the terms of the notice currently in effect.
THE FOLLOWING IS A
SUMMARY OF WHEN AND WHY YOUR HEALTH INFORMATION MAY
BE USED AND DISCLOSED:
To Provide Treatment. The
Agency may use your health information to coordinate
or manage your care within the Agency and with other
individuals outside of the Agency involved in your
care, such as your attending physician and other
health care professionals. For example, certain
service providers involved in your care need
information about your medical condition in order to
deliver appropriate services.
To Obtain Payment. The Agency
may include your health information in invoices to
collect payment from third parties for the care you
receive through the Agency. For example, some health
information is transmitted to the Ohio Department of
Aging and the Ohio Department of Job and Family
Services when billing transactions are conducted.
To Conduct Health Care Operations.
The Agency may use and disclose health information
for its own operations and as necessary to provide
quality care to all of the Agency’s service
recipients.
As an example, the Agency may use your health
information to evaluate its staff performance, or
combine your health information with other Agency
consumers in evaluating how to more effectively
serve all Agency consumers.
For Appointment Reminders and Treatment
Alternatives. The Agency may use and
disclose your health information when attempting to
contact you as a reminder that you have an
appointment for a home visit, and/or disclose your
health information to tell you about or recommend
possible service options or alternatives that may be
of interest to you.
THE FOLLOWING IS A SUMMARY OF THE ADDITIONAL
CIRCUMSTANCES UNDER WHICH YOUR HEALTH
INFORMATION MAY BE USED AND DISCLOSED:
When Legally Required. The
Agency will disclose your health information when it
is required to do so by any Federal, State or local
law.
When There Are Risks to Public Health.
The Agency may disclose your health information for
public activities and purposes in order to:
- Prevent or control disease, injury or
disability, report disease, injury, vital events
such as birth or death and the conduct of public
health surveillance, investigations and
interventions.
- Notify a person who has been exposed to a
communicable disease or who may be at risk of
contracting or spreading a disease.
To Report Abuse and Neglect.
The Agency is permitted to notify government
authorities if the Agency believes it has
knowledge of an older adult or child who is a
victim of abuse, neglect or exploitation. The
Agency will make this disclosure only when
specifically required or authorized by law, when
the patient agrees to the disclosure, or to a
law enforcement official if the Agency has a
suspicion that your death was the result of
criminal conduct.
To Conduct Health Oversight Activities.
The Agency may disclose your health information
to a health oversight agency for activities
including audits, civil administrative or
criminal investigations, inspections, licensure
or disciplinary action. The Agency, however, may
not disclose your health information if you are
the subject of an investigation and your health
information is not directly related to your
receipt of health care or public benefits.
In Connection With Judicial and
Administrative Proceedings. The
Agency may disclose your health information in
the course of any judicial or administrative
proceeding in response to an order of a court or
administrative tribunal as expressly authorized
by such order or in response to a subpoena,
discovery request or other lawful process.
In the Event of a Serious Threat to
Health or Safety. The Agency may,
consistent with applicable law and ethical
standards of conduct, disclose your health
information if the Agency, in good faith,
believes that such disclosure is necessary to
prevent or lessen a serious and imminent threat
to your health or safety or to the health and
safety of the public.
For Worker’s Compensation.
The Agency may release your health information
for worker’s compensation or similar programs.
AUTHORIZATION
TO USE OR DISCLOSE HEALTH INFORMATION
Other than stated above, the Agency will not
disclose your health information other than with
your written authorization. If you or your
representative authorizes the Agency to use or
disclose your health information, you may revoke
that authorization in writing at any time.
YOUR RIGHTS
WITH RESPECT TO YOUR HEALTH INFORMATION
You have the following rights regarding your
health information that the Agency maintains:
- Right to Request Restrictions.
You may request restrictions on certain uses
and disclosures of your health information.
You have the right to request a limit on the
Agency’s disclosure of your health
information to someone who is involved in
your care or the payment of your care.
However, the Agency is not required to agree
to your request. If you wish to make a
request for restrictions, please contact the
COAAA Privacy Officer at 614-645-7250 or
800-589-7277.
- Right to Receive Confidential
Communications. You have the
right to request that the Agency communicate
with you in a certain way. For example, you
may ask that the Agency only conduct
communications pertaining to your health
information with you privately with no other
family members present. If you wish to
receive confidential communications, please
contact the COAAA Privacy Officer at
614-645-7250 or 800-589-7277. The Agency
will not require that you provide any
reasons for your request and will attempt to
honor your reasonable requests for
confidential communications.
- Right to Inspect and Copy Your
Health Information. Unless your
access to your records is restricted for
clear and documented reasons, you have a
right to see your protected health
information upon your request. You have the
right to inspect and copy your health
information, including billing records. A
request to inspect and copy records
containing your health information may be
made to the COAAA Privacy Officer at
614-645-7250 or 800-589-7277. If you request
a copy of your health information, the
Agency may charge a reasonable fee for
copying and assembling costs associated with
your request.
- Right to Amend Health Care
Information. You or your
representative have the right to request
that the Agency amend your records, if you
believe that your health information is
incorrect or incomplete. That request may be
made as long as the information is
maintained by the Agency. A request for an
amendment of records must be made in writing
to the Privacy Officer at Central Ohio Area
Agency on Aging, 174 East Long Street,
Columbus, Ohio, 43215. The Agency may deny
the request if it is not in writing or does
not include a reason for the amendment. The
request also may be denied if your health
information records were not created by the
Agency, if the records you are requesting
are not part of the Agency’s records, if the
health information you wish to amend is not
part of the health information you or your
representative are permitted to inspect and
copy, if, in the opinion of the Agency, the
records containing your health information
are accurate and complete.
- Right to Know What Disclosures
Have Been Made. You or your
representative have the right to request an
accounting of disclosures of your health
information made by the Agency for certain
reasons, including reasons related to public
purposes authorized by law and certain
research. The request for an accounting must
be made in writing to the Privacy Officer at
Central Ohio Area Agency on Aging, 174 East
Long Street, Columbus, Ohio, 43215. The
request should specify the time period for
the accounting starting on or after April
14, 2003. Accounting requests may not be
made for periods of time in excess of six
(6) years. The Agency will provide the first
accounting you request during any 12-month
period without charge. Subsequent
accounting requests may be subject to a
reasonable cost-based fee.
- Right to a Paper Copy of This
Notice. You or your
representative have a right to a separate
paper copy of this Notice at any time even
if you or your representative have received
this Notice previously. To obtain a separate
paper copy, please contact the COAAA Privacy
Officer at 614-645-7250 or 800-589-7277.
DUTIES OF
THE AGENCY
The COAAA is required by law to maintain
the privacy of your health information and
to provide to you and your representative
this Notice of its duties and privacy
practices. The Agency is required to abide
by the terms of this Notice as may be
amended from time to time. The Agency
reserves the right to change the terms of
its Notice and to make the new Notice
provisions effective for all health
information that it maintains. If the Agency
changes its Notice, the Agency will provide
a copy of the revised Notice to you or your
appointed representative.
WHERE TO
FILE A COMPLAINT
You or your personal representative have
the right to express complaints to the
Agency and to the Secretary of the
Department of Health and Human Services if
you or your representative believe that your
privacy rights have been violated. Any
complaints to the Agency should be made in
writing to the COAAA Privacy Officer. The
Agency encourages you to express any
concerns you may have regarding the privacy
of your information. You will not be
retaliated against in any way for filing a
complaint. You may also file a written
complaint with the Secretary of the U.S.
Department of Health and Human Services, 200
Independence Avenue SW, Washington, D.C.,
20201 or call 1-877-696-6775.
CONTACT
PERSON
The Agency has designated the Client
Services Director as its Privacy Officer for
all issues regarding patient privacy and
your rights under the Federal privacy
standards. You may contact this person at
Central Ohio Area Agency on Aging, 174 ast
Long Street, Columbus, Ohio, 43215,
614-645-7250 or 800-589-7277.
If you have
any questions regarding this notice, please
contact:
THE PRIVACY OFFICER
Central Ohio Area Agency on Aging
174 East Long Street
Columbus, OH 43215
614-645-7250
800-589-7277
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ABA Commission on Law
and Aging (COLA) – dedicated to
examining law and policy issues affecting
older persons.
Administration on
Aging – designed to provide a
comprehensive overview of a wide variety of
topics, programs and services related to
aging.
AgeLight – provide
information and resources to active adults,
seniors, community organizations and private
enterprise to help "Bridge the Digital
Divide".
Aging in Ohio – site
dedicated to aging.
Alcohol, Drug and
Mental Health Board of Franklin County (ADAMH) – provide
quality mental health and alcohol/drug
addiction treatment services on a sliding
scale fee, so that regardless of income, you
can receive the help you need.
Alzheimer’s
Association – the largest
national voluntary health organization
dedicated to advancing Alzheimer's research
and helping those affected by the disease.
Alzheimer’s Disease
Education & Referral Center (ADEAR) – information
about Alzheimer’s and other dementias with a
useful section on caregiving.
ALZwell – site
dedicated to helping dementia caregivers.
American Association
of Retired Persons (AARP Ohio) – a
leading nonpartisan membership organization
for people age 50 and over in Ohio.
American Cancer
Society – a nationwide
community-based voluntary health
organization dedicated to eliminating cancer
as a major health problem by preventing
cancer, saving lives, and diminishing
suffering from cancer, through research,
education, advocacy, and service.
American Diabetes
Association – a nation's leading
nonprofit health organization providing
diabetes research, information and advocacy.
American Dietetic
Association – food, nutrition
guides and fact sheets.
American Heart
Association – a national
voluntary health agency whose mission is to
reduce disability and death from
cardiovascular diseases and stroke.
American Society on
Aging – a nonprofit organization
committed to enhancing the knowledge and
skills of those working with older adults
and their families.
American Stroke
Association – focused on reducing
disability and death from stroke through
research, education, fundraising and
advocacy.
Arthritis Foundation
– a national not-for-profit organization
supports more than 100 types of arthritis
and related conditions with advocacy,
programs, services and research.
Assisted Living
Federation of America – offers a
guide and check list for selecting an
assisted living residence and a database of
ALFA member residences.
Association for
Gerontology in Higher Education (AGHE) – to
advance gerontology as a field of study in
institutions of higher learning.
The Association of
Ohio Philanthropic Home Housing and Services
for the Aging (AOPHA) – The
Advocate of Nonprofit Services for Older
Ohioans. They represent to the public the
interests of its diverse membership, and to
provide specialized services to enable
members to accomplish their individual
missions.
Benefits Check Up –
Find the Best Combination of Prescription
Savings - People with Medicare - especially
those with lower incomes - can find out
online how to reduce their prescription
costs. The non-profit Access to Benefits
Coalition helps seniors or younger persons
with disabilities who qualify find ways to
save money on their medications. This online
service is fast, free and confidential.
Better Business Bureau
(BBB) – provides information
about charity groups and organizations,
helps to resolve consumers' disputes with
businesses and promotes ethical business
standards.
Caregiver Network,
Inc. – a resource center created
to help caregivers of the elderly and ill.
Catholic Social
Services (Columbus) – a resource
for children, youth, adults and seniors who
live in Franklin, Licking, Muskingum and
Scioto counties.
Center for Family
Caregiving – providing
information, support and guidance for family
and professional caregivers.
The Centers for
Medicare & Medicaid Services (CMS)
– provide Medicare/Medicaid information.
Central Ohio Parkinson
Society - offering resources and
support for individuals with Parkinson's
Disease and their families
City of Columbus
– official City of Columbus, Ohio website.
Columbus Speech and
Hearing – help people improve
communication and vocational independence
for life.
Department of Veterans
Affairs – explains veterans’
health benefits, services, burial benefits,
and how to locate service records and may
apply online for some benefits.
Eldercare Locator
– helped older adults and their caregivers
find local services for seniors.
Elder Choices of
Central Ohio – educates the
public about elder care issues and assist
people in finding the resources they need to
help themselves or someone they love
maintain a high quality of life.
Fairfield County
Family, Adult and Children First Council –
a partnership of public and private
non-profit and for-profit child and family
serving agencies and organizations committed
to improving the well-being of children and
families in Fairfield County.
Family Caregiver
Alliance – a community-based
nonprofit organization in the country to
address the needs of families and friends
providing long-term care at home.
First Link – a
nonprofit resource management agency that
represents the entire community.
Franklin County Office
on Aging – provide centralized
access to diverse programs and
individualized service for older adults,
dependent adults, and their families so they
can preserve their independence.
Franklin County, Ohio –
official website.
Funding Center
– support and improve philanthropy by
promoting public understanding of the field
and helping grant seekers succeed.
Gerontological Society
of America – provides
researchers, educators, practitioners, and
policy makers with opportunities to
understand, advance, integrate, and use
basic and applied research on aging to
improve the quality of life as one ages.
Go60.Com – help
seniors improve with age.
Hospice Foundation of
America – a not-for-profit
organization that provides leadership in the
development and application of hospice and
its philosophy of care.
Infoaging.org – offering
the latest information about groundbreaking
new aging research tailored for a
non-medical audience.
Innovations in
End-of-Life Care – an
international online forum and peer-review
journal for leaders in end-of-life care.
Lighthouse
International – information on
diseases of the eye, resource and referral
lists. Support for those with impaired
vision.
LinkAge –
a publication for older adults.
Medicaid
– general Medicaid information for
consumers and beneficiaries.
Medicare – a
consumer beneficiary website that provides
access to information about Medicare,
Medicare health plans, contact information
and publications.
Medicare Rights Center
(MRC) – a national,
not-for-profit, non-governmental
organization that helps ensure that older
adults and people with disabilities get good
affordable health care.
Mental Health
Association of Franklin County (MHAFC) – latest
mental health facts and information on area
services for children, teens, adults and the
elderly.
National Academy of
Elder Law Attorneys (NAELA) – a
non-profit association that assists lawyers,
bar organizations and others who work with
older clients and their families.
National Alliance for
the Mentally Ill (NAMI) – a
nonprofit, grassroots, self-help, support
and advocacy organization of consumers,
families, and friends of people with severe
mental illnesses, such as schizophrenia,
major depression, bipolar disorder,
obsessive-compulsive disorder, and anxiety
disorders.
National Association
of Area Agencies on Aging (N4A)
– provide services which make it possible
for older individuals to remain in their
home.
National Caucus and
Center on Black Aged – the only
national organization whose major focus is
improving life for African American and low
income elderly.
National Center on
Elder Abuse – elder abuse
prevention, intervention and/or public
education.
National Council on
Aging (NCOA) – nation's first
association of organizations and
professionals dedicated to promoting the
dignity, self-determination, well being, and
contributions of older persons.
The National Family
Caregivers Association (NFCA) – exists
to support family caregivers and to speak
out publicly for caregivers' needs.
National Fraud
Information Center & Internet Fraud Watch –
assist in preventing telemarketing fraud by
improving prevention and enforcement.
National Hispanic
Council on Aging – improve the
quality of life for Latino elderly,
families, and communities through advocacy,
educational materials and technical
assistance.
National Hospice
Foundation (NHF) – broaden
America's understanding of hospice through
research and education.
National Indian
Council on Aging – improved,
comprehensive services for American Indian
and Alaska Native Elders.
National Institute of
Health (NIH) – prevent, detect,
diagnose, and treat disease and disability,
from the rarest genetic disorder to the
common cold.
NIH Senior Health –
information on health and aging.
National Institute of
Mental Health – reduce the
burden of mental illness and behavioral
disorders through research on mind, brain,
and behavior.
National Institute on
Aging (NIA) – provide leadership
in aging research, training, health
information dissemination, and other
programs relevant to aging.
National Senior
Citizens Law Center – promote
the independence and well-being of
low-income elderly individuals and persons
with disabilities.
National Senior Games
Association – dedicated to
motivating senior men and women to lead a
healthy lifestyle through the senior games
movement.
National Stroke
Association – provides education,
services and community-based activities in
prevention, treatment, rehabilitation and
recovery of stroke victims.
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Office of Minority
Health (OMH) – The United States
Office of Minority Health (OMH)is to improve
and protect the health of racial and ethnic
minority populations through the development
of health policies and programs that will
eliminate health disparities.
Ohio Association of
Area Agencies on Aging – a
statewide network of agencies that provide
services for the elderly and advocate on
behalf of older Ohioans.
Ohio Attorney
General’s Office – official
website.
Ohio Consumer Council – information
about electric, natural gas, telephone and
water utilities.
Ohio Department of
Aging – advocate for the needs
of Ohio’s older citizens and improve the
quality of life while helping them live
active, healthy and independently.
Ohio Department of
Insurance – consumer protection
through financial solvency regulation,
market conduct regulation and consumer
education.
Ohio Department of Job
and Family Services – family
support and workforce development system
contributing to skilled, healthy Ohioans,
successful businesses and strong
communities.
Ohio General Assembly –
official website.
Ohio House of
Representatives – official
website.
Ohio KePRO
– a diversified healthcare information
company that emphasizes excellence in
customer service.
Ohio Secretary of
State – official site.
Ohio Senate
– official site.
Ohio Senior Health
Insurance Information Program (OSHIIP)
– provides free information and other
health insurance services to people in Ohio
covered by Medicare.
Ohio Senior Olympics – organization
in Ohio responsible for sanctioning Senior
Olympic competitions and hosting the yearly
state Senior Olympics competition.
Ohio Seniors –
general information for Ohio seniors.
Ohio State University
Extension – assist people
improve their lives through an educational
process using scientific knowledge focused
on identified issues and needs.
Ohio Veteran’s Home –
provide a safe, healthful, home environment
for eligible Ohio veterans.
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The President's
Council on Physical Fitness and Sports (PCPFS) – serves
as a catalyst to promote, encourage and
motivate Americans of all ages to become
physically active and participate in sports.
Pro Seniors – provides
free legal and long-term care help to older
adults.
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Retirement Living
– a complete directory of senior living
and home care options.
Retired and Senior
Volunteer Program (RSVP) – network
of national service programs that provides
older Americans the opportunity to apply
their life experience to meeting community
needs.
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Scripps Gerontology
Center – a resource for students,
researchers, consumers, policy makers, and
the general public who are interested in
long-term care, aging/disability and other
aging related health issues.
Senior Companions – a
network of national service programs that
provides older Americans with the
opportunity to apply their life experiences
to meeting community needs.
Senior Corps – a
network of programs that tap the experience,
skills, and talents of older citizens to
meet community challenges.
Seniors World Wide – senior
friendly guide to the distinctive needs of
individuals above the age of 50.
Social Security
Administration – information
about Social Security and Supplemental
Security Income.
State of Ohio –
official website
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Together Rx Card – a
prescription savings program that offers a
free, easy way to save approximately 20% to
40% on brand-name medicines.
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The University Memory
and Aging Center – promote the
best possible care to persons with
Alzheimer's disease and their families
through an integrated program of clinical
services, research, and education.
U.S. Administration on
Aging – a resource guide for
Americans who are caring for an older family
member, adult child with disabilities, or
friend.
U.S. Census Bureau for
State and County Quick Facts, Ohio –
a data resource about the people and economy
in Ohio.
U.S. Department of
Health & Human Services – a
federal agency providing human services,
especially for those who are least able to
help themselves.
U.S. Senate Special
Committee on Aging – a focal
point in the Senate for discussion and
debate on matters relating to older
Americans.
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Veteran’s
Administration – provide
benefits and other services to veterans,
their dependents and their beneficiaries.
Volunteers in Health
Care (VIH) – a resource for
health care providers looking to organize or
expand volunteer-led medical and dental
services for the uninsured in the
communities.
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Well Spouse Foundation – provides support to wives,
husbands, and partners of the chronically
ill and/or disabled.
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Frequently Asked Questions
- How do I become a paid caregiver?
- I'm worried about my older neighbor who is not taking care of herself, what do I do?
- How do I get my family member out of a nursing home?
- I think my dad is being abused in the nursing home - what do I do?
- I'm under 60, where can I get help?
- Where can I find rental assistance?
- Where can I get one of those things that goes around your neck in case you fall down?
- I'm a low-income senior who needs help with home repair, snow shoveling and lawn mowing.
Where can I get help?
- How can I get weatherization for my home?
- Where can I find transportation for low-income seniors?
How do I become a paid caregiver?
If you are currently caring for an older adult, and you would like to become a paid caregiver through COAAA, the person receiving care must be eligible/enrolled on PASSPORT, and then transition on to Choices.
If you would like to become an individual home health aide as a career, consider registering with the Community Care Registry. The Community Care Registry (CCR) is a no-cost registry and referral service administered by the Franklin County Office on Aging. Call the Franklin County Office on Aging Community Care Registry at 614.462.4161.
Community Care Registry Brochure
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Cases of suspected abuse, neglect, self neglect and financial explotation are reported to the County Department of Jobs and Family Services in the county in which the person resides.
Individual County Information
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How do I get my family member out of a nursing home?
Call COAAA at 614-645-7250 or 1-800-589-7277 and ask for an assessment with the PASSPORT Program. This is a free, unbiased, no-obligation assessment to discuss community-based services for which the family member may be eligible.
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I think my dad is being abused in the nursing home - what do I do?
Contact:
Ohio Department of Health
246 North High Street
Columbus, OH 43215
Telephone:
1-800-342-0553
1-800-669-3534 Health Care Safety
Live Call Coverage: Monday – Friday, 8 a.m. – 5 p.m.
Fax: (614) 728-9169 or (614) 564-2422
E-mail: HCComplaints@odh.ohio.gov
For more information, you may also contact the Long-Term Care Ombudsman.
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I'm under 60, where can I get help?
Contact CareStar at 614-751-7777 or 1-800-616-3718.
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Where can I find rental assistance?
In Franklin County, if you are an AEP customer, call 211 and speak to a Firstlink Representative that will direct you to the appropriate office. Both the Salvation Army and Community Action Agencies in your area may have funds.
Salvation Army
Community Action Local Agencies
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Where can I get one of those things that goes around your neck in case you fall down?
The device is called an Emergency Response System (ERS), and several companies provide them at various costs. COAAA does not endorse any providers of these systems, but a few companies that provide them include:
- ADT Security Systems: 1-800-568-1216
- Lifeline Systems: 1-800-451-0525
- Rural Metro: 1-800-848-8814
- VRI: 1-800-860-4230
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I'm a low-income senior who needs help with home repair, snow shoveling and lawn mowing.
Where can I get help?
While funds are sometimes limited for these services, there are some organizations to contact.
Home Repair only:
- Economic Community Development Institute 614-732-0894
Home Repair/ Shoveling/ Mowing:
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How can I get weatherization for my home?
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Where can I find transportation for low-income seniors?
Transportation services vary from county to county.
In Franklin County, contact:
- American Red Cross: 614-253-7981
- COTA Mainstream: 614-228-1776
- Transportation Resources: 614-251-6731
In all counties, check:
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