COAAA - Agency

Our Agency

For more than 30 years, the Central Ohio Area Agency on Aging has been a resource for older adults and their families. COAAA provides information, resources and education to the community, as well as provides services for elderly residents to continue independent living in their own homes.

In-home senior services include the PASSPORT and Senior Options Programs.

COAAA is operated under the City of Columbus, Recreation and Parks Department, Alan McKnight, Director, and Michael B. Coleman, Mayor.

During Older Americans Month each year, COAAA salutes the special accomplishments of older adults with inductions to our Hall of Fame. For more information about these awards and nominations visit the Hall of Fame Information and Awards pages.

Education. Information. Resources. Services.

Central Ohio Area Agency on Aging on Facebook

Our Vision - Be a leader in a caring and compassionate community that fully understands the aging process and the complex issues involved in meeting the needs of those we serve. The community will have a well-funded range of services offering choices in long term care that support a high quality of life.

Our Mission - Plan, coordinate and advocate for the development and delivery of services for older adults, families and the community. Through leadership, funding and education, the COAAA supports individual choice, independence and dignity.

Our Goals - To increase awareness of the aging process, aging issues and COAAA programming. To improve access to quality in-home care. To develop long-term care services. To expand community services. To ensure that minority elderly are informed about senior services in their communities and staff is culturally aware as they work with clients.

PASSPORT receives 99% approval rating

Consumers gave Ohio’s 12 Area Agencies on Aging (AAAs) a better than 99% approval rating on their management of the PASSPORT program throughout 2011. On January 30, the Ohio Department of Aging released data reporting results of its consumer satisfaction survey for the entire state.

Consumers rated their satisfaction through participation in programs offered by AAAs at over 99% statewide.

“We are passionate about providing information to individuals and family members and helping them navigate through a complex system of care when they need it most," said Central Ohio Area Agency on Aging Director Cindy Farson.

"Our employees work very hard to respond to the needs of frail people who rely on in-home services, like PASSPORT, to remain in their communities.”