Nursing Home Information

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Assistance in Selecting a Nursing Home

Medicare.gov - Nursing Home Compare
800-633-4227

On Medicare.gov you can a obtain a free copy of "A Guide to Choosing a Nursing Home." You can search their site to obtain and compare nursing home information from all parts of the country, including their performance at their last Medicare state survey.

 

Resolving Problems in Nursing Homes

Every nursing home should have a complaint procedure policy. If you have concerns or complaints, ask about the policy and follow the organization's procedures.

If you are still uncomfortable with the situation, you should start with the local Long-Term Care Ombudsman Program. If you have urgent care or safety issues, contact the Ohio Department of Health.

COAAA Long-Term Care Ombudsman
(614)221-5891 or (800)536-5891
( Operated by Easter Seals under contract with the Central Ohio Area Agency on Aging.) The Long-Term Care Ombudsman Program is empowered by both federal and state government to advocate for residents of adult care facilities, and nursing homes.

State Licensing/Certification Agency
Ohio Department of Health
800-342-0553 (nursing home complaint hotline)
TTY 614-752-6490
Ohio Nursing Home Complaints

Ohio State Long-Term Care Ombudsman
Ohio Department of Aging
800-282-1206
50 West Broad Street, 9th Fl.
Columbus, OH 43215-5928

National Consumer Voice for Quality Long-term Care

 

 

Ready to get help? Call COAAA at (800) 589-7277 or fill out our online request form.