Assistance in Selecting a Nursing Home - Nursing Home Compare

On you can a obtain a free copy of "A Guide to Choosing a Nursing Home." You can search their site to obtain and compare nursing home information from all parts of the country, including their performance at their last Medicare state survey.

Resolving Problems in Nursing Homes

Every nursing home should have a complaint procedure policy. If you have concerns or complaints, ask about the policy and follow the organization's procedures.

If you are still uncomfortable with the situation, you should start with the local Long-Term Care Ombudsman Program. If you have urgent care or safety issues, contact the Ohio Department of Health.

COAAA Long-Term Care Ombudsman
(614)221-5891 or (800)536-5891
( Operated by Easter Seals under contract with the Central Ohio Area Agency on Aging.) The Long-Term Care Ombudsman Program is empowered by both federal and state government to advocate for residents of adult care facilities, and nursing homes.

State Licensing/Certification Agency
Ohio Department of Health
800-342-0553 (nursing home complaint hotline)
TTY 614-752-6490
Ohio Nursing Home Complaints

Ohio State Long-Term Care Ombudsman
Ohio Department of Aging
50 West Broad Street, 9th Fl.
Columbus, OH 43215-5928

National Consumer Voice for Quality Long-term Care

HOME Choice

Ohio's HOME Choice program transitions eligible Ohioans from institutional settings to home and community-based settings, where they receive services and supports at home and in their communities.

Established in 2008 with a goal of transitioning 2,000 Ohioans, the program has become a national leader in moving people back home.  As of July 1, 2019, more than 13,000 people have enjoyed a new-found independence through HOME Choice.

Who is eligible to participate?

To be eligible for HOME Choice an individual must:

  • Be enrolled in Medicaid
  • Have resided in a long-term care facility for at least 90 consecutive days
  • Be 18 years of age or older
  • Have income to sustain community living
  • Participate in a needs assessment have a need for the program
  • Have care needs that can be adequately met in a community setting

How do I learn more and apply?

Individuals and family members/guardian will work with the long-term care facility and HOME Choice transition staff to apply, discuss and coordinate services and supports.

Questions about HOME Choice?

Call 1-888-221-1560 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

HOME Choice Webpage:

HOME Choice Fact Sheet




COAAA publishes 10 resource guides that cover information on a variety of important topics. These helpful guides are updated annually and offer information about local agencies and organizations that provide services of interest to older adults and caregivers. Guides can be downloaded or ordered free of charge from COAAA.


The Older Adults Resource Guide includes contact information and resources for a wide range of services available to central Ohioans, including crisis and mental health services, consumer advocacy and legal services, family supports, and even pet supports.

If you’re not finding exactly what you need on our website, we can still point you in the right direction. Call COAAA at 1-800-589-7277 if you need information about other available resources.

Suicide Prevention, Resources & Hotlines

Ohio Suicide Prevention Foundation

The mission of Ohio Suicide Prevention Foundation is to act as a catalyst and steward of statewide suicide prevention efforts by supporting community-based efforts to reduce stigma, promote education and awareness about suicide prevention, and increase resources and programs to reduce the risk of lives lost to suicide. 

Suicide hotlines by county

Delaware       740-369-3316        

Fairfield        740-687-8255        

Fayette         740-335-7155        

Franklin        614-221-5445        

Licking         800-544-1601        

Madison       800-273-8255        

Pickaway      740-477-2579        

Union           800-731-5577        

Ohio Suicide Prevention Foundation
1225 Dublin Rd #125
Columbus, OH 43215

National Suicide Prevention Lifeline

The National Suicide Prevention Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.
888-628-9454 (Español)


The Central Ohio Area Agency on Aging, which serves Ohio’s Planning and Service Area 6 (PSA6), is operated under the Columbus Recreation and Parks Department of the City of Columbus. The agency was established in 1974 as part of the Older Americans Act and serves eight counties: Delaware, Fairfield, Fayette, Franklin, Licking, Madison, Pickaway, and Union.

There are 622 Area Agencies on Aging (often called triple-As) in the United States. Every county in the US is served by an area agency, which were established under the Older Americans Act (OAA) in 1973 to respond to the needs of Americans 60 and over. The Ohio Association of Area Agencies on Aging (o4a) is a statewide network that serves as a collective voice for Ohio’s 12 Area Agencies on Aging (AAAs).

COAAA’s focal point agencies serve designated counties and serve as local entry points through which seniors, people with disabilities, family members and caregivers, and other can access information, referral, assessment, and services provided or funded by COAAA. A list of COAAA’s focal point agencies is below; additional county-specific resources can be found on our website under Resources > Crisis/ Abuse/ Neglect.

COAAA County Focal Point Agencies

Delaware County
800 Cheshire Dr.
Delaware, OH 43015

Fairfield County
Meals on Wheels of Fairfield County
253 Boving Road
Lancaster, OH 43130

Fayette County
Fayette County Commission on Aging
1179 S. Elm St.
Washington Ct. House, OH 43160

Franklin County
Franklin County Office on Aging
280 E. Broad St., 3rd Floor
Columbus, OH 43215

Licking County
Licking County Aging Program
1058 E. Main St.
Newark, OH 43055

Madison County
Madison County Senior Center
280 W. High St.
London, OH 43140

Pickaway County
Pickaway Senior Center
2105 Chickasaw Dr.
P.O. Box 565
Circleville, OH 43113

Union County
Union County Senior Services
940 London Avenue, Suite 1800
Marysville, Ohio 43040

County Funding & Statistics

By clicking on the County below, you can view program funding and older adult statistics.


Domestic Violence Resources

Ohio Domestic Violence Network

The Ohio Domestic Violence Network (ODVN) is a statewide coalition of domestic violence programs, supportive agencies and concerned individuals working to end domestic violence. The organization serves as a resource for victims and survivors through their toll free information and referral line, comprehensive website, and numerous resource materials, including an online Shelter and Program Referral List by county.

Ohio Domestic Violence Network
1855 E. Dublin-Granville Rd.
Columbus, OH 43229

Buckeye Region Anti-Violence Organization (BRAVO)

Buckeye Region Anti-Violence Organization (BRAVO) is a statewide organization that provides comprehensive individual and community programs for advocacy and support to LGBTQI survivors of intimate partner violence, stalking, sexual assault, hate and bias violence, and discrimination. BRAVO operates a Helpline for resource requests or to report violence.

PO Box 82068
Columbus, Ohio 43202
614-294-7867 or 866-862-7286

Center for Family Safety and Healing

The Center for Family Safety and Healing fully addresses all aspects of family violence, including child abuse and neglect, teen dating abuse, domestic violence and elder abuse. They offer counseling and related supportive and advocacy services for adult victims of domestic violence.

The Center for Family Safety and Healing
655 East Livingston Avenue
Columbus, OH 43205
(614) 722-8200